Easy to Contact
Where else are you getting FaceTime and text message responses? Reach a real person by call, text, or email.
Tulsa, OK Onsite locally · Remote nationwide
A Fast & Convenient
IT Helpdesk Experience.
Your go-to IT managed service provider in Tulsa. Hardware, software, network, website and application hosting support — backed by over 18 years of combined helpdesk expertise.
50+ SMB clients No after-hours surcharge Call, text, or email
Welcome to JAWEX
Technology should just work.
We believe every organization deserves IT support that’s simple, fast, and always within reach. We’re real people committed to real solutions.
Support That You Need
A variety of support packages to meet your needs as a company. Onsite help requested? We will be there.
Top Tier Support
We create a support environment that is helpful and supportive — without all the technical talk.
Engineers Who Care
Our business is your business being successful. We want to partner with you to make things better.
What We Do
Smart solutions for small business.
One partner for the whole stack — desktops, servers, Microsoft 365, phones, cameras and the website out front. No hand-offs, no finger-pointing.
Managed IT Support
Day-to-day helpdesk for your team, plus proactive management of the workstations and servers that keep you running.
Learn moreMicrosoft 365
Tenant setup, licensing, migrations, shared mailboxes, security policy and the everyday admin nobody on your team wants to own.
Learn moreNetworks & Wi-Fi
Firewalls, switching, VPN and wireless that actually reaches the back of the building. Designed, installed and monitored.
Learn moreVoIP & Telecom
Business phone systems with real desk phones, softphones and auto-attendants — ported, configured and supported by us.
Learn moreUbiquiti Cameras
UniFi Protect camera systems — specified, installed and configured, so you can actually find the footage when you need it.
Learn moreWeb & Hosting
Websites, e-commerce on WooCommerce and Shopify, domains, DNS and application hosting — run by the same people who answer your support calls.
Learn more50+SMB Clients Served
18+Years Combined Helpdesk
$0After-Hours Surcharge
Process
How it works.
No ticket portal maze, no tier-one script. You reach a person, we figure it out, we fix it — then we make sure it stays fixed.
01
Reach Out
Call, text, or email. A real engineer picks up — not a queue.
02
We Diagnose
Remote-first triage, explained in plain language without the jargon.
03
We Fix It
Remote where we can, onsite across greater Tulsa when we can’t.
04
We Prevent It
Ongoing management so the same problem doesn’t come back next month.
Pricing
Plans for every business.
Starting rates, per workstation per month. What you pay depends on your environment and support volume — and we say plainly what is and isn’t included before you sign.
Basic
CoverageFrom$35 / workstation / mo
Management and monitoring, with labor billed as you use it.
- Proactive workstation management
- Patching, monitoring and alerting
- Call, text and email access
- Labor at $125/hr, 15-minute increments
Premium
Most PopularFrom$125 / workstation / mo
Labor on your existing technology is included — no hourly bill.
- Everything in Basic
- Unlimited labor on current tech
- Onsite support across greater Tulsa
- No after-hours surcharge
Projects
HourlyFrom$125 / hour
For one-off work, migrations and new deployments.
- Billed in 15-minute increments
- New hardware and software deployment
- Office moves and network buildouts
- No agreement required
Worth knowing up front: deploying new software or hardware is billed at $125/hr in 15-minute increments on every plan, including Premium. Premium covers labor on the technology you already have. If a project would be cheaper on Basic, we will say so.
About Us
People first,
technology second.
JAWEX is a Tulsa-based managed service provider serving 50+ small and mid-sized businesses. We are members of the Jenks and Claremore Area Chambers of Commerce, we work onsite across the greater Tulsa area, and we support clients remotely nationwide.
What makes us different is not a stack of certifications. It is that we answer, we explain things in plain language, we do not charge extra because your server picked 6pm to fail, and we show up in person when remote is not enough.
Our Values
- IntegrityWe do what’s right, always.
- ReliabilityWe show up and follow through.
- RespectWe value others and act with consideration.
- JoyWe bring kindness and positivity to all we do.
- PartnershipWe succeed together.
Leadership
Jacob White
Founder & CEO
Jacob is the founder of JAWEX, bringing over a decade of experience in IT leadership and strategy. With a background in Computer Science from Oklahoma State University, he began his career managing IT Support for a 30+ site company, where he led the support team for six years. He then spent four years owning and operating an MSP, providing IT solutions to businesses of all sizes before founding JAWEX.
Tyler Wilkerson
Director of Operations
Tyler brings a wealth of expertise to JAWEX, combining in-depth IT support knowledge with exceptional project management experience. With a decade in the industry, he has honed his skills in delivering seamless technology solutions, optimizing IT operations, and leading teams to success.
As Director of Operations at JAWEX, Tyler is committed to driving innovation, efficiency, and top-tier service for our clients. His dedication, problem-solving mindset, and leadership make him an invaluable asset as we continue to grow and elevate IT support for businesses.
Contact Us
Let’s discuss how we can help your business.
Tell us what’s broken, what’s slow, or what you’re planning. We’ll come back with a straight answer and a real number.
- Phone918-631-7339
- Emailhelp@jawexsupport.com
- LocationTulsa, OK